For any reason you can cancel any order within 30 days from the day of receipt of the items only by sending a written notification with your order details to our support department requesting cancellation. This means that you can return it to us in its original condition within 30 days of the date you cancelled the item, unopened with all seals, packaging and shrink-wrap intact and we will issue a full refund or credit note for the price you paid for the item.
Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, or if the item is faulty. Please pack the relevant item securely in at least the packaging it was received and send it to us with a copy of your invoice.
Due to strict hygiene regulations ARVO TRADING CO LTD cannot accept the return of scissors, clippers and razors, that have been used or other items returned in an unacceptable condition.
Please note: we can only accept the return of opened items if they are faulty.
· Claims for damaged goods must be notified within 24 hours of receipt, please inspect goods immediately.
· Signing for goods accepts the goods into your care, and that they have been received complete and in undamaged packaging. You have the right to refuse damaged or incomplete parcels.
· We do not deliver to P.O.Box numbers